Is the 1% taken on tips?

No. Tips go to you in full and are never part of the fee. If you add a service charge, that is part of the order value and the 1% applies to it.

When does the money reach my bank?

Payouts run daily by default. Each one carries the payments that cleared a few business days earlier; the first payout on a new account takes about a week. You can switch to weekly or monthly payouts, or hold the balance and pay out by hand, from your payments dashboard.

What happens to the fee when I refund an order?

Our fee on the refunded amount comes back with it. Whether the card processing fee is returned is set by the processor's own terms.

Where do I see what I have been charged?

Every order and tip is in your MyTable dashboard. Your payments dashboard lists each payment with our fee and the processing fee against it, and every payout to your bank.

Is there a minimum, a contract or a notice period?

None of those. You can close a venue for orders at any moment and stop; nothing keeps charging.

Can I pay a flat fee instead of a percentage?

For a group of sites or higher volumes we will agree a different arrangement. Write to us with roughly how many sites and covers you do and we will come back with a number.

One fee, taken per order.

Nothing to pay to set up, nothing a month, no contract. When a guest pays, we take 1% of the order value. The card processor's fee comes out of the same payment, at its published rate, and that is the whole price.

Every month: £0; No subscription, no setup fee, no minimum term. Nothing to cancel.
Every order: 1%; Of the order value. Never of tips: those reach your team in full. Refund an order and our fee comes back too.
On card processing: +0%; We add nothing to the card processor's published UK rate. It is charged from your own account, exactly as it would be without us. See the card rates

On a £40 table that is 40p to us. The money never passes through us: it settles in your own account and pays out to your bank daily.

A group of sites, or more volume than that suits? Get in touch for custom pricing.

A table's bill, worked through

A table of four pays for their food and drink and leaves a tip.

Food and drink	£40.00
Tip (yours in full)	£4.00
Guest pays	£44.00
MyTable's fee (1% of £40)	£0.40
Card processing fee	at the processor's published rate

Card payments are processed by Stripe, which publishes its UK rates on stripe.com/gb/pricing. The fee is charged from your own account and is the same whether or not you use MyTable.

What the 1% covers

Unlimited tables, menus, dishes and orders
Cards, Apple Pay and Google Pay at the table
Daily payouts to your own bank account
Your restaurant's name on the guest's card statement
Fraud screening and 3D Secure on every payment
Pay per order, or run a tab with a card held and settle at the end
A kitchen screen with live tickets, and step-by-step, one-tap or watch-only modes
Allergen matrix on every dish, and a guest-side allergen filter
Staff roles: owner, manager, finance, view only, plus per-venue kitchen and floor
Refunds, full or partial, from the dashboard
Receipts by email, and order status on the guest's phone
Order history and saved cards for guests who want an account
Your own yourpub.mytable.page address, logo and colour, or your own domain
Several venues under one account

Custom pricing

Running a group of sites, or more covers than a percentage suits? Tell us roughly how many venues and how many covers a week, and we will agree something that fits. Anything agreed replaces the 1% for your account.

Get in touch

Questions about the fee

Is the 1% taken on tips?: No. Tips go to you in full and are never part of the fee. If you add a service charge, that is part of the order value and the 1% applies to it.
When does the money reach my bank?: Payouts run daily by default. Each one carries the payments that cleared a few business days earlier; the first payout on a new account takes about a week. You can switch to weekly or monthly payouts, or hold the balance and pay out by hand, from your payments dashboard.
What happens to the fee when I refund an order?: Our fee on the refunded amount comes back with it. Whether the card processing fee is returned is set by the processor's own terms.
Where do I see what I have been charged?: Every order and tip is in your MyTable dashboard. Your payments dashboard lists each payment with our fee and the processing fee against it, and every payout to your bank.
Is there a minimum, a contract or a notice period?: None of those. You can close a venue for orders at any moment and stop; nothing keeps charging.
Can I pay a flat fee instead of a percentage?: For a group of sites or higher volumes we will agree a different arrangement. Write to us with roughly how many sites and covers you do and we will come back with a number.

Ready when you are.

Set up your restaurant