Skip to content
MyTable

How QR code ordering works

A code on each table, the menu in the phone's browser, and the payment done before the kitchen sees the ticket. Here is what happens at the table, in the kitchen and in your bank account, and what it takes to get there.

Open the demo table to see the guest's side for yourself. Nothing you order there is real.

At the table

  1. Scan the code

    The code carries the venue and the table, so the menu opens on the right table with no typing. A guest who types your address instead picks their table from a list, or scans with the camera from that page.

  2. Read the menu

    Dishes, prices, options, and the allergens on every one of them. A guest can say what they need to avoid and the menu flags each dish that contains it. Sold-out dishes are marked before anyone orders them.

  3. Build the order

    Options and extras, a note for the kitchen, and a basket that stays on the phone if they wander off to the bar. Sat at the wrong table? "Not your table?" moves the basket with them.

  4. Pay

    Cards, Apple Pay or Google Pay, in the browser with no redirect. A tip, if they want to leave one. Your allergen policy is acknowledged before the payment area opens. A venue that runs tabs sends the order to the kitchen instead and settles at the end: the whole tab, an equal share, or each person's own items.

  5. Afterwards

    A receipt by email if they gave an address, and, where you have turned it on, the order's progress on their phone. A guest who makes an account keeps their order history and saved cards. Nothing requires it.

In the kitchen

The ticket appears on the kitchen screen the moment the payment clears, or the moment a tab order is sent. Table, order number, every line with its options, the guest's allergen declaration and their note.

Three modes
Step by step walks a ticket from new to preparing to ready. One tap marks it done. Watch only needs no touching: tickets clear themselves after a set number of minutes.
Sold out in one tap
Anyone on the floor marks a dish off until the end of service. It comes back on its own in the morning.
Any phone or tablet
It is a web page. Prop a tablet in the pass or keep a phone behind the bar. A kitchen or floor login sees that venue's tickets and nothing else, never the takings.

Card payments settle in your own account, not ours, and the money never passes through us.

Daily payouts
Card payments settle in your own account and pay out to your bank every business day. Weekly or monthly instead, if you would rather batch them.
Every way a guest wants to pay
Cards, Apple Pay and Google Pay at the table, plus Link, PayPal and Revolut Pay where your account offers them. Each one is a switch on your Payments page.
Your name on the statement
Guests see your restaurant on their card statement, not us. You choose the wording.
Fraud checks on every payment
Every card payment is screened for fraud before the money moves, and the bank's own check, 3D Secure, runs inside the form whenever the bank asks for it.
Card details never reach us
The card form belongs to the payment processor. Card numbers go straight to it and never pass through us.
A card held for tabs
A tab opens with a card held. When the table settles, the card is charged once for whatever is left. A tab left open past your limit is charged for what is outstanding rather than forgotten.

Setting up

Six things, in whatever order suits you. The dashboard keeps a list of what is left, so you can stop and come back.

  1. Sign up

    Your restaurant's name, your name and your email. That creates the account and the restaurant, and gives you yourpub.mytable.page.

  2. Connect payments

    Your business and bank details, checked once by Stripe. Card payments go live when the check clears, and settle in your own account from then on.

  3. Your venue and its allergen policy

    Its name and address, and the few sentences guests see on the menu and at checkout. There is a typical policy to start from. A venue cannot open for orders without one.

  4. Tables and QR codes

    Add the tables by number, in areas if you have them. Download the cards as a PDF and put one on each table.

  5. The menu

    Menus, dishes, prices and options. Every dish has all 14 UK regulated allergens answered before it can be sold, because a blank reads as "contains nothing".

  6. Open for orders

    One switch per venue. Flip it off any time; the menu stays readable while ordering is closed.

Start with step one

What you need

  • A phone or tablet in the kitchen or behind the bar, for the tickets.
  • A printer, once, for the QR cards.
  • The internet you already have. Guests use their own mobile data or your wifi; the menu is a normal web page.
  • Nothing to install, for you or for your guests.

Staff get their own logins: owner, manager, finance, view only, and per-venue kitchen and floor. A manager can rewrite the menu without seeing a penny of the takings.

What it costs

Nothing a month and no contract. We take 1% of each paid order, never of tips, and the card processor takes its published fee from the same payment. Refund an order and our fee comes back too. The whole price, worked through

Questions about how it works

Can a guest order without paying?
Only on a tab, with a card held. Otherwise the kitchen never sees an order until it is paid. An unpaid basket goes nowhere.
What if a guest is at the wrong table?
The table is named at the top of the menu. "Not your table?" lets them pick the right one, and the basket moves with them.
Can guests split the bill?
On a tab, yes: the whole balance, an equal share, or the items each person chose. Paying per order, each guest orders and pays for their own.
Do guests need the pub's wifi?
No. The menu is a web page, so their own mobile data works. Wifi helps in a building with a poor signal.
Is there an app for staff?
No. The kitchen screen and the dashboard are web pages. Add them to a tablet's home screen and they open like an app.
Can I run more than one venue?
Yes. Several venues sit under one account, each with its own tables, kitchen screen, allergen policy and staff.
What happens with allergens?
Every dish has the 14 regulated allergens answered before it can be sold. Guests can say what they avoid and see it flagged on the menu. Your allergen policy is shown on the menu and acknowledged at checkout, and the guest's declaration travels with the ticket to the kitchen.
Can I try it first?
Yes. The demo table is a real venue in test mode: order and pay with Apple Pay, Google Pay or a test card, and nobody is charged.

Ready to put a code on the first table?

Set up your restaurant